Shipping & Delivery

Shipping & Delivery Policy

At Clovana, we are committed to providing you with a smooth and reliable shopping experience. Please review our shipping and delivery policies below to better understand how we manage your order and deliver your products to you.

Processing Time

  • All orders are processed within 1-2 business days after the order is placed.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

We offer the following shipping options:

  • Standard Shipping:
    Free on all orders within the U.S.
    Estimated delivery time: 5-7 business days after processing.
    Please note that delivery times may vary depending on your location and potential shipping delays.

International Shipping

  • At this time, we do not offer international shipping. Stay tuned for future updates!

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package in real time.

Shipping Delays

  • While we do our best to ensure timely deliveries, occasional delays may occur due to unforeseen circumstances, such as weather, holidays, or carrier issues.
  • If your package is significantly delayed, please contact our customer service team for assistance.

Lost or Damaged Items

  • If your package is lost or arrives damaged, please notify us within 7 days of receiving your order.
  • We will work with you to resolve the issue as quickly as possible, whether through a replacement or refund.

For any questions or concerns about your order, feel free to contact us at info@clovana.com. We're here to make your shopping experience with Clovana as easy and enjoyable as possible!